Not able to save details to Capsule

Since Capsule changed their authentication protocols we’ve noticed several people having issues with the app not giving the ability to save call details to Capsule. Resolution To resolve this you need to log out/in to Capsule within the App to refresh the...

Zoho log on issues

We’re aware that some users are experiencing issues with using our app and Zoho. It would appear that it’s an issue with how Zoho generates authentication tokens. We’re still investigating the issue but have found for some users the following works:...

Three ways to copy your emails to Capsule CRM

If you’re a Capsule CRM user then the ability to forward emails to the email dropbox is brilliant, all your comms in one place is great BUT you have to remember to copy the dropbox on every email or forward them at the end of the day, not great, let’s face...

Struggling to find emails?

Does your Outlook folder list resemble the one to the right? Have you got lots of nested folders to file away and store emails effectively? Can you find that one email when you need it? Nope, didn’t think so! That’s where a CRM comes in mega handy and we...

Let your tech do the work

Running a small business or startup is tough, you have to wear every hat possible from IT to Finance, Customer Support to Sales & Marketing, it’s tough. One of the key lessons we learned quickly is to invest in some basic tech to do some of the hard work for...